Please note that you will be responsible for the costs of returning items to us unless we delivered the item to you in error, or if the item is damaged or defective.
As soon as we receive notice of your cancellation of the order and the goods, we will refund the relevant part of the purchase price for that item together with the item’s normal postal charge – we cannot repay any priority, express or courier component of the postal charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry’s website at: Http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html
Items returned within the seven-day cooling off period
By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item together with the postal cost, providing the item has been returned to us within the 7 day period (Posted within
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